Return & Refund Policy

Due to the perishable nature of our food products, we follow a strict no-return and no-refund policy.

Returns

• We do not accept any returns once products have been delivered.

Refunds

• No refunds are available for our products.
• All sales are final. Please ensure all details are accurate before placing your order.

Damaged or Incorrect Items

• In case of damaged, defective, or incorrect items, please contact us within 24 hours of delivery.
• Share clear photographs and order details for verification.
• Our support team will evaluate the case and assist you accordingly.

Replacement Process

• If approved, you will be requested to send the damaged product back to us.
• Once we receive the product, a replacement will be dispatched within 2 working days.

Email: support@zenvika.in
Address: Sabaa Nature Foods Private Limited, Raj Nagar Extension, Morti, UP, 201001, India